24 Hour Fitness Reviews

24 Hour Fitness has an overall rating of 4.5 based on 33 reviews. Customer feedback on 24 Hour Fitness is mixed: 24 Hour Fitness reviewers highlight positive aspects like wide range of equipment, convenient locations, variety of classes, friendly staff, which strongly appeal to fitness enthusiasts, busy professionals, families, individuals seeking group classes. However, 24 Hour Fitness is often criticized for its high membership fees, overcrowded during peak hours, inconsistent cleanliness, limited pool access.

4.5/5.0

33 reviews

5 Stars

21

4 Stars

7

3 Stars

3

2 Stars

1

1 Star

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All 24 Hour Fitness Reviews (33)
hello_catherine507
June 02, 2026
"I like coming here. Clean place. Super chill..."
I like coming here. Clean place. Super chill. Not too loud either, which I really appreciate.
heathersingelton2810
June 02, 2026
"I needed to freeze my membership for a..."
I needed to freeze my membership for a couple of months and expected it to be a hassle, but it went smoothly. I poked around online for a bit before finding the option, and once I submitted it, the confirmation email showed up later that same day. I do wish the fees and dates had been laid out a little more clearly before the final step, but in the end it got done without me having to call anyone, which I really appreciated.
contessa1994
June 01, 2026
"Pretty easy to book classes"
It’s been easy to check the class schedule, and most of the time I can find something that fits around after work.
hello_sheron413
June 01, 2026
"Pool and spa are generally well maintained"
I use the pool and hot tub a few times a week, and for the most part, they’re kept in good shape. Most days the water looks clean and everything feels well taken care of. Every now and then the spa is either down or could use a bit more attention, but overall, the maintenance has been solid and I’ve had a good experience using the amenities.
Silvia.rivers
May 30, 2026
"Easy to use and saves me time"
I mostly use the 24 Hour Fitness app to check class schedules and scan in at the gym, and it’s been really convenient. The website is straightforward too when I need to update my info or find a club nearby. Everything loads quickly, and I don’t have to waste time hunting around for what I need. It just makes getting in, planning workouts, and staying on track a little easier
Don-stevens
May 27, 2026
"Good gym, but the fees caught me off guard"
I actually liked the gym overall. The place was good and I had a decent experience, but the extra fees kind of surprised me... still, I’d say I liked it.
RichardJohns
May 26, 2026
"Equipment’s kept up, but I felt kind of brushed off"
I’ve been coming here after work for a while, and the treadmills and weights are usually in good shape. When something breaks, they tag it and it seems to get fixed fast, which definitely makes workouts less frustrating. The only thing is, when I mentioned a small issue to the staff, I felt kind of dismissed, like they didn’t really want to hear it. So overall the equipment side is solid, but that part left a bad taste.
robertjarrette6728
May 25, 2026
"Nice gym, but the sales stuff is a lot"
I’ve been going here for a bit and overall it’s a solid gym. It’s clean, the equipment is good, and the hours work well for me. Most of the staff have been friendly too. The only thing that really bugged me was the sales guy pushing upgrades even after I told him I wasn’t interested. Kind of annoying. But yeah, other than that it’s been good.
ruben1975
May 22, 2026
"At least they’re actually open when they say they are"
I’ll give them this: every time I’ve shown up, their hours have been right and they’ve actually been open. Which shouldn’t be something customers have to praise, but so many places mess that up that it’s ridiculous.
john1980
May 22, 2026
"Peak hours aren’t as terrible as people make them sound"
I usually go after work around 6, i was expecting a total mess because everyone kept acting like I’d be stuck waiting forever. Turns out, that was overblown. Yeah, some machines are taken, obviously, but I can still get through my workout without wasting my whole evening standing around. Kind of annoying that people made it sound way worse than it is, but overall I’m actually happy with it.
hello_james158
May 19, 2026
"Solid gym for the price"
I’ve been going to 24 Hour Fitness for a few months now, usually after work or sometimes weirdly late if my day gets away from me, and it’s been worth it for what I pay. My location has enough machines that I’m not standing around forever, and the classes being included is a nice bonus, even if I only make it to them when I remember to pack the right shoes. It’s not some fancy boutique gym with eucalyptus towels or anything, but it’s clean enough, gets the job done, and costs way less than a couple other gyms I looked at nearby
James-jennings
May 16, 2026
"Super Clean Locker Room"
I stopped in after work and was impressed with how clean the locker room was. No weird smells, the showers looked well taken care of, and everything felt really comfortable to use. It definitely gave me confidence that the place is well managed and cared for.
CROSSLEY
May 07, 2026
"Plenty of machines, thankfully"
I actually really like how many equipment options there are here. I rarely have to wait long, which is nice because some gyms apparently think two machines for everyone is enough. It’s easy to switch up my workout when something’s taken, so overall it’s been a solid experience.
Joe_testa79
May 02, 2026
"Bathrooms and showers seemed well kept"
I figured the bathrooms and showers would be just okay, but they were actually clean. I’m assuming they stay on top of them regularly, because everything looked well taken care of when I used them.
joan1973
April 30, 2026
"My bill was correct every month"
I never had any weird charges show up, and they billed me exactly the right amount each month. It was nice not having to worry about surprises.
norris-Granda
April 24, 2026
"I’ve been going to 24 Hour Fitness..."
I’ve been going to 24 Hour Fitness for a few months now, the staff have made a bigger difference than I expected. They always say hi when I come in, and it makes the place feel a little more welcoming instead of intimidating.

I’m still figuring some things out, so I really appreciate that I can ask questions without feeling awkward. One staff member even helped me adjust a machine and didn’t act bothered at all. To me, that kind of attitude says a lot about the gym’s overall vibe.
hello_carla441
April 07, 2026
"I go to 24 Hour Fitness..."
I go to 24 Hour Fitness a few times a week, and for the most part the check-in process is fine. I usually just pull up the app barcode, scan it, and head in, so when it works, it’s easy.
The annoying part is when it doesn’t work smoothly. Sometimes the scanner takes forever, or the front desk is busy and no one notices you standing there. It’s not the biggest problem in the world, but when I’m trying to squeeze in a workout before work or after a long day, it adds this unexpected stress I really don’t need.

The staff are usually nice when something comes up, so I don’t want to make it sound terrible. I just wish the check-in area felt a little more organized and consistent, because getting into the gym shouldn’t feel like the first workout.
roger1974
March 29, 2026
"Sauna and steam room are always a nice bonus"
I mostly go to 24 Hour Fitness to get my workouts in, but the sauna and steam room have become a big reason I like coming here too.

The sauna is usually actually hot, not one of those weak ones that feels unnecessary to even sit in, and the steam room is clean and works well most days. I also really appreciate that it doesn’t have any weird smell, which I’ve definitely run into at other gyms.

The staff seem to check on the area regularly, and it stays decent with towels and overall cleanliness. It makes finishing a workout feel way better, so I’m happy with it. 5 stars from me.
dale2003
March 29, 2026
"Pretty straightforward contract, I think"
I liked that the contract was easy to understand right from the start. The fees, cancellation rules, and monthly price were all laid out before I signed up. I kept thinking maybe I was missing something, but so far there haven’t been any weird surprises, which I really appreciate.
teresa.Cuellar
March 16, 2026
"Felt safe at night"
I don’t remember every little detail from my stay, but I do remember feeling okay at night. The staff checked in now and then, and the lockers seemed secure enough, which made it easier to relax...

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